The Story Your MCS-150 Tells
For years, we've told trucking companies that
insurance carriers are collecting more information than ever before.
They aren't just looking at your application
anymore. They're comparing public records, inspection history, loss runs,
safety data, and FMCSA filings to build a complete picture of your
operation.
This week we had a client that proved exactly why that
matters.
A policy came across our desk with two power units and two
drivers insured. During a routine review, the underwriter checked the are carrier's MCS-150 through the MOTUS system. It showed 5 power units and 5 drivers. They insured 2 trucks, 2 drivers. This difference was enough for the insurance company to issue a mid-term cancellation for a material change in risk. No
questions asked.
Naturally, we called the customer because we assumed there
had to be a reasonable explanation. We had no knowledge of more than 2 units on this account, ever.
They told us they had intentionally increased the
truck count because someone said it would help their CSA scores. The idea was
that inspections would be spread across more trucks, making the scores look
better. They also believed many other carriers were doing the same
thing.
Unfortunately, that advice was wrong. This does not
“water down” the scoring per se, it’s a bomb that was just set off without
realizing the impact.
FMCSA doesn't simply divide inspections by
whatever truck count appears on your latest MCS-150. Fleet size is averaged
over time using multiple MCS-150 filings, along with reported miles
traveled. The system was designed that way because trucking companies naturally
buy trucks, sell trucks, and grow over time. If changing one number on one
filing could erase the impact of poor inspections, every carrier would be doing
it after a bad roadside inspection.
That alone should be enough reason not to inflate your truck
count. The bigger issue is how insurance companies view it.
Underwriters Are Looking at the Whole Picture
One thing we wish more motor carriers understood is that
underwriters don't make decisions based on one document. They
are trying to understand the operation as a whole. They compare your
application, your MCS-150, inspection history, prior insurance, loss runs, and
other available information to see if everything tells the same story.
When those records line up, underwriting usually moves along
without much trouble because every source of information tells the same story.
When they don't, the questions start, and those questions can delay renewal,
change pricing, or in this case, result in a mid-term cancellation.
If your policy says you operate two trucks, but
your federal filing says you operate five; the
underwriter isn't trying to figure out your CSA
score. They're trying to figure out why the information doesn't match.
Is the MCS-150 wrong? Is the insurance application wrong? Are there
trucks operating that weren't disclosed? Has the business
changed without telling the insurance company?
Those are legitimate underwriting questions because their
job is to evaluate the actual risk they're being asked to
insure.
Credibility Matters
While we were reviewing this account, we also noticed the
company had recently received several bad roadside inspections with multiple
violations on both trucks.
By themselves, inspections don't automatically
create a cancellation.
An incorrect MCS-150 by itself might not either.
But underwriters don't review information one
piece at a time. They are big picture, worst case scenario people.
So, recent inspections + policy unit count at 2 + federal
filing showing five= No Dice. Each piece is a part of the story. When those
pieces don't fit together, confidence in the information disappears really
quick. It shifts to untrustworthy. If you are lying on your
MCS-150 what else is false?
Once that happens, the conversation changes. The underwriter
is no longer asking, "Can we insure this account?"
They're asking, "Can we trust the information
we're being given?"
This Isn't Being Ignored
After speaking with the underwriter, we wanted to know
whether this was an unusual situation or something they were starting to see
more often.
His answer surprised us. He said they see this type of
discrepancy quite frequently. In his view, intentionally inflating the unit
count on an MCS-150 to gain an advantage is essentially fraud because it
involves knowingly providing inaccurate information on a federal filing. He
also made it clear his company will not overlook those discrepancies. If they
determine the information doesn't accurately reflect the operation, they are
willing to cancel the mid-term policy. That creates another problem. Once a
policy is canceled for this type of issue, every insurance company you approach
is going to ask why, and your options can shrink quickly. That should get every
motor carrier's attention.
We're not saying every insurance company will handle it
the same way. Underwriting guidelines are different from one carrier to
another. What we are saying is that this underwriter viewed the discrepancy as
serious enough to cancel the policy instead of waiting until renewal.
That tells us the industry is paying closer attention than
it used to.
Your MCS-150 Is More Than a Compliance Form
For a long time, many trucking companies looked at the
MCS-150 as something you updated every couple of years because
FMCSA required it.
Those days are changing.
Today, that filing has become another tool underwriters use
to understand your business. It needs to match the operation you actually
have. If you run two trucks, report two trucks. If you grow to five,
report five. If you sell equipment, update the filing
when appropriate.
The goal isn't to make your company look bigger or
smaller. The goal is to make sure every source of information about your
business tells the same story.
Our Take
One bad piece of advice actually cost this
trucking company its insurance. Their carrier would not reinstate and
shopping mid-term with a cancellation resulted in quotes are more than double
his current pricing!
What started as an attempt to improve CSA scores ended with
a midterm cancellation because the insurance company believed the
public records didn't match the risk they had agreed to insure.
The insurance market is already challenging enough without
creating problems that never needed to exist. Your application, your MCS-150,
your inspection history, and your actual operation should all tell the same
story, the real one. When they do, underwriters can focus on pricing
your risk. When they don't, the conversation quickly becomes about credibility
instead of coverage.
Before changing information on your MCS-150 because someone
says it'll help your CSA score, ask yourself one question. Is it worth risking
your insurance?
Disclosure
This article is for educational purposes only and reflects
our experience working in the trucking insurance industry. It is not legal,
financial, or insurance advice. Every trucking company is different, and
insurance decisions should be based on your specific operation and policy.
The underwriting example discussed in this article reflects
one actual account and one insurance company's underwriting decision. Other
insurance companies may evaluate similar situations differently based on their
own underwriting guidelines and appetite for risk.
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partners, but our opinions and recommendations are always our own.
